Frequently Asked Questions

Purchases usually sync with the game server within 1-3 minutes. If you are currently logged in, you may need to reconnect for certain permissions to take effect.

You can link your Discord account directly from the 'Customize' tab if you have an active membership, or by typing '/link' in our community Discord server. Our custom bot will automatically assign your roles.

Due to the digital nature of these items, all sales are final. If you experience an issue where you did not receive your item after 15 minutes, please open a support ticket.

Yes! Any permanent unlocks, active subscriptions, and certian custom nametag colors persist through regular server wipes.